Terms and Conditions

These Terms and Conditions ("Terms") govern your use of Solo Tree Community's digital services ("Services") provided through Telegram bots and related platforms. By accessing or using our Services, you agree to be bound by these Terms.

1. General Terms

• Eligibility: You must be at least 18 years old to use our Services. By using our Services, you represent that you meet this requirement.
• Account Responsibility: You are solely responsible for all activities that occur under your Telegram account linked to our Services.
• Service Modifications: We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.
• Prohibited Jurisdictions: Our Services are not available to users in jurisdictions where such services are restricted or prohibited by law.

2. Service Description

• We provide digital services including but not limited to:
  • Fantasy cricket contests and predictions
  • Paid Telegram group memberships
  • Admin access to premium channels
  • Promotional services for third-party products
• All services are delivered exclusively through Telegram platform.
• We do not provide any physical goods or shipping services.

3. Payment Terms

3.1 General Payment Terms

• All payments must be made through our authorized payment gateways.
• Prices are displayed in Indian Rupees (₹) unless otherwise specified.
• You agree to pay all fees and charges associated with your purchases.
• We reserve the right to change our pricing at any time.

3.2 Payment Methods

• We accept payments through:
  • UPI (Unified Payments Interface)
  • Credit/Debit Cards
  • Net Banking
  • Digital Wallets (PayTM, PhonePe, etc.)
• Third-party payment processors may have additional terms.

3.3 Failed Transactions

• In case of failed transactions where amount is deducted but service not delivered, contact us within 24 hours with transaction proof.
• We will verify and resolve genuine cases within 7 business days.

4. Refund Policy

• No Refund Policy: All sales are final. We do not provide refunds for:
  • Change of mind
  • User errors in purchase
  • Partial usage of services
  • Account termination due to policy violations
• Exceptions: Refunds may be issued only in cases of:
  • Duplicate charges
  • Technical errors on our part
  • Unauthorized transactions (with proper verification)
• Refund Process: Valid refund requests must be submitted within 3 days of transaction with complete details.

5. Admin Access Terms

• Admin access is granted only after complete payment verification.
• Admin privileges are:
  • Non-transferable
  • Tied to your Telegram account
  • Subject to our discretion
• Prohibited admin activities include:
  • Sharing admin privileges
  • Modifying group settings without authorization
  • Removing other admins without cause
  • Abusing admin powers
• We reserve the right to revoke admin access without refund for violations.

6. User Conduct

• You agree not to:
  • Use our Services for any illegal purpose
  • Attempt to hack or reverse engineer our bots
  • Spam or flood our channels with unwanted content
  • Impersonate other users or our staff
  • Share paid content with non-members
  • Engage in fraudulent activities
• Violations may result in immediate termination of your access without refund.

7. Termination

• We may terminate or suspend your access to our Services:
  • For violations of these Terms
  • For fraudulent activities
  • For chargebacks or payment disputes
  • At our sole discretion
• Upon termination:
  • Your right to use our Services ceases immediately
  • No refunds will be issued
  • You must cease all use of our content

8. Disclaimers

• Our Services are provided "as is" without warranties of any kind.
• We do not guarantee:
  • Uninterrupted or error-free service
  • Accuracy of predictions or contest outcomes
  • Results from using our Services
• You use our Services at your own risk.

9. Limitation of Liability

• To the maximum extent permitted by law, we shall not be liable for:
  • Any indirect, incidental, or consequential damages
  • Loss of profits or data
  • Unauthorized access to your account
  • Actions of third-party payment processors
• Our total liability shall not exceed the amount you paid for the Services in the last 3 months.

10. Governing Law

• These Terms shall be governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

11. Changes to Terms

• We may modify these Terms at any time.
• Changes will be effective upon posting on this page.
• Your continued use after changes constitutes acceptance.

12. Contact Information

For any questions about these Terms, please contact us at:

• Email: solotreebots@gmail.com
• Telegram: @solotreeofficial

Last Updated: June 10, 2025