Privacy Policy & Terms of Service

Introduction

This document is an electronic record under Information Technology Act, 2000 and amended provisions. By using our Telegram bot services ("Platform"), you agree to be bound by these Terms including our Payment Policy ("Terms").

The Platform is owned by Solo Tree Community ("We", "Our", "Us"). We provide skill-based fantasy cricket contests and promotions through our Telegram bots.

Terms and Conditions

By using our services, you agree to abide by the following terms:

• Services are delivered digitally via Telegram bots upon successful payment.
• Users must not misuse our services or engage in illegal activities.
• We may terminate service access for misuse, fraud, or policy violations.

Payment Gateway Terms

Payments are processed via third-party payment gateways:

• We do not store your card or bank details.
• All payments are subject to third-party gateway terms.
• Currency and pricing will be displayed during checkout.
• Payments are processed via Boat or other platforms for services and admin access.

Admin Access Payments

• Admin access is non-transferable and linked to your Telegram account.
• Payment is required through our approved gateways.
• Admin rights can be revoked without refund for any violation.

Paid Promotions

• All promotional content must be approved before publishing.
• Payment is required in advance.
• We reserve the right to reject or remove content that violates our terms.

Cancellation and Refund

All purchases are final. We follow a strict no refund policy:

• No refunds for admin access, promotions, or subscriptions.
• We do not offer refunds for unused services or user errors.
• Disputes or chargebacks will result in service termination.

Only in rare cases like duplicate charges, we may issue credit after verification.

Shipping and Delivery

We only provide digital services — no physical goods are shipped. All deliveries happen via Telegram bots immediately after payment confirmation.

Data Collection & Privacy

• We collect Telegram ID, basic profile info, and transaction logs.
• We do not collect or store payment method details.
• Data is used only to provide services and improve the platform.

Account Termination

• We may terminate accounts for fraud, abuse, or policy violations.
• No refunds will be issued upon termination.

Contact Us

For questions, concerns, or support, contact us at:

• Email: solotreebots@gmail.com